Home > Helpdesk
Tutorial Quick N Easy
This is an abridged Quick
& Easy Helpdesk |
|
a
An invoice addendum print had an incorrect value against a SUP shift. The rate showing on the actual invoice was correct, however on the addendum the value was that of a regular shift.
The issue was that the actual shift was costed at / as a regular guards shift and not supervisor. Double-clicking the shift, re-costed it to the correct amount, and subsequent print, printed the correct amount.
a
Client work schedules, costs tab - charge code dropdown would not drop any information.
The issue was that the shift was for repetitive, the customer had come here from the services tab of the client contracts, and only had repetitive charges.
You have to check the 'link to contract' checkbox on the first tab.
a
a
a
a
a
Top of Page
Step 1
You must first ensure that you have the target classification defined:
Top of Page
Step 2
Fh.
Top of Page
Explanation
Ye".
Top of Page
See Also
 PowerForce Controls
|